The sooner we know what happened, the sooner we can help you.Message: 'Connection Error: Secure VPN has experienced a connection failure. If you suspect fraud, contact us immediately at (817) 882-0800. For more details, we recommend visiting the company’s official website,.

If you have a suspicious email with Norton branding in your inbox, do not respond, download attachments, or click on any links in the email.Be skeptical when reviewing any email, text, or phone call from a questionable source to help avoid falling victim to a scam.Most include an urgent request that you contact someone, asking the reader to sign on to a spoof site, open an attachment, call an 800 number, or respond with personal or account information.

They may also include warnings about expired antivirus settings or an infection on your computer. It turns out, these emails are part of a known “phishing” operation aimed at tricking consumers and stealing their money and personal information.Įmails and text messages that impersonate Norton often try to create a sense of urgency by threatening to charge your credit card unless you respond. Be on the lookout for an email scam targeting victims with the claim that Norton AntiVirus or NortonLifeLock annual membership subscriptions will renew or has renewed.

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